Happy customers are our best ambassadors

Smartdoc supports hundreds of companies in various sectors. We help them to achieve more with less effort, automate routine tasks and provide time and space for what really matters.We collected some stories from different sectors. Find out how they experience Smartdoc!

  • Dolce Hotels and resorts

    By digitising personnel documents, manual work in the HR department has been drastically reduced.

    Sector: Hospitality, hotel, resort

    Dolce Hotels and resorts

    Digitisation of personnel files with Smartdoc

    In the heart of the Belgian Sonian Forest you find the classy Dolce La Hulpe hotel. After the smooth integration, Dolce La Hulpe can no longer do without the performing and accessible Smartdoc solution for human resources management.

    "Thanks to Smartdoc, we have all documentrelated personnel information digitally in one place.” EMILIE POLLIE, HR EMPLOYEE

    Manual work in the HR department has been drastically reduced since the arrival of the Smartdoc platform. By digitising our staff documents, we save a lot of time. At Dolce La Hulpe, the platform is linked to the Office 365 programmes: Outlook, Word, Excel and PowerPoint.

    Document management and document automation is an asset that not only improves the efficiency of our HR department, but of the entire company.

    Meanwhile, Dolce La Hulpe is extending the tool to other departments such as Finance.

    Industry: Hotel and catering

    Products and services Hotel and seminar facilities

  • Cookware

    Smartdoc streamlines the Legal and HR Departments.

     

    Sector: Manufacturing, Wholesale and Distribution

    Cookware

    Smartdoc streamlines Legal and HR

    The Cookware Company is a globally operating company with vast expertise in the field of innovative cookware. Smartdoc makes sure that contract management, workflow management and real-time archive control run smoothly across product ranges and country borders.

    "Due to the rapid growth of our organisation, our employees had more and more administration to deal with. They see Smartdoc as a welcome extra help, supporting them in their daily work." STEVEN DE RIDDER, ICT MANAGER

    With Smartdoc, contract management, workflow management and real-time archive monitoring run smoothly across product ranges and national borders.

    Adapted templates and a specific internal security were developed for the HR department. Cookware also opted for Smartdoc because it is a scalable solution.

    After Legal and HR, the departments in Hong Kong and New York also rolled out Smartdoc. The integration possibilities of Smartdoc with the ERP solution are being looked into.

    Industry: Manufacturing, wholesale and distribution

    Products and services: Equipment for the hospitality industry

  • Adirack

    Secure archiving and efficient processes.

     

    Sector: Wholesale and distribution

    Adirack

    Secure archiving and efficient processes

    Adirack has over 25 years of experience in the distribution, installation and maintenance of second hand warehouse equipment. They have been satisfied Smartdoc users since 2015.

    "Before we used Smartdoc, we always had to search for documents in our paper archive. Now we can easily find the information by entering a search in Smartdoc." BOB SEGAERT, SALES & MARKETING

    Adirack has benefited from more than just time savings. "It is also much more comfortable to work with," says Bob Segaert.

    Not only are the document flows compatible with the ERP system, Adirack also automatically links documents such as e-mails and product brochures in the ERP to documents in Smartdoc by means of a simple drag-and-drop action.

    All users follow the same standardized document management processes. "If there is a problem, the people at Smartdoc are always ready to help us quickly," says Bob Segaert.

    Industry: wholesale second hand

    Products and services Workshop and warehouse equipment

  • Metal Galva Plus

    A well searchable archive ensures complete records and that is invaluable.

     

    Sector: Construction

    Metal Galva Plus

    Order and tidiness are directly proportional to quality and craftsmanship

    Metal Galva Plus is a Limburg-based company with more than 20 years' experience in the hot-dip galvanising of steel and steel constructions. The administrative team has been using Smartdoc since mid-2018.

    "Each employee saves at least one day a month in search work" FILIP UMANS, OWNER BUSINESS MANAGER

    Every document, without exception, is digitally archived: quotations, mail traffic, government documents... Smartdoc makes the archive easily searchable and ensures complete files.

    This is of immense value, for example, in the case of specific procedures that must be legally correct.

    "At the moment, the accounting package is still running separately, but we want to make the link with the Smartdoc platform here too in the foreseeable future," explains Filip Umans. explains Filip Umans.

    Industry: construction

    Products and services: hot-dip galvanising of steel

  • Tekniplex

    Intelligent information management supports all administrative processes.

    Sector: Manufacturing

    Tekniplex

    Supporting administrative processes with intelligent information management

    Tekniplex is an international plastic and rubber processing company located in Erembodegem. About 350 people work here, divided over the different Business Units. The company focuses on a wide range of industrial, pharmaceutical and medical applications.

    "Tekniplex often has to deal with audit procedures. Smartdoc is the ideal support tool for quickly finding and collecting documents" PIETER VINCK, IT PROJECT LEAD

    Smartdoc is used by some 100 employees for administrative processes. The administration is clearer and archiving documents and information is also easier.

    Smartdoc is the ideal support tool for quickly finding and collecting documents during audit procedures.

    It is the ideal application for SMEs that need digital document management without significant additional investments. The introduction of Smartdoc has prompted us to question certain processes.

    Industry: Manufacturing

    Products and services: Plastics and rubber processing

  • Ora Liften

    Most information is automatically linked to the documents and searching is easier than ever.

    Sector: Construction

    Ora Liften

    How document automation takes the organisation to the next level

    Ora Liften was founded in 1982 and is the largest independent lift company in Belgium. For a variety of practical and legal reasons, Ora Liften stores countless documents for its customers. With Smartdoc the company archives, manages and automates the entire administration.

    "Thanks to Smartdoc we were able to digitise and automate our paper processes. This enabled us to grow much faster as an organisation and to guarantee a better customer service." JAN VAN GOETHEM, CEO

    As CEO Jan Van Goethem was looking for a dynamic solution. With Smartdoc all old and new documents were easily digitized. Documents could be recognized automatically based on predefined criteria.

    Most information is automatically linked to the documents (contract number, customer number, etc.) and searching is easier than ever.

    Moreover, all documents can be easily integrated with the company's own ERP solution.

    Industry: construction

    Products and services: lifts

  • Wij helpen

    They found a trusted partner in Smartdoc’s easy to use document automation platform.

    Sector: Consultancy and Services

    Wij helpen

    Less paper, more efficiency

    Wij Helpen, a social secretariat, payroll partner and HR consultant, has existed since 1946. Today it has some 30 highly motivated employees. Smartdoc provides a digital and centralised approach to administration.

    "As a social secretariat, we handle hundreds of legal documents every day. It is great to work with a partner like Smartdoc who understands and can implement these processes.” BRUNO LAHOUSSE, DIRECTOR

    Paper and ink consumption have been greatly reduced, and the centralised approach means that colleagues can take over work from each other more easily, and working from home is not an issue.

    We have a better overview of workflows and archiving is fully GDPR compliant. Documents are no longer lost thanks to the digital backup. If there is a need for additional functionalities, Smartdoc will develop them for us.

    Industry: service sector

    Products and services: social secretariat

  • Light Point

    Learn how Lightpoint digitally manages critical documents.

     

    Sector: Wholesale and Distribution

    Light Point

    Faultless management of all business-critical documents.

    Light Point is a Belgian specialist in outdoor & indoor lighting and lighting advice. 

    To make all internal information available to the employees, it was a logical step to digitally manage critical documents such as supplier invoices, customer orders, delivery notes, and e-mails with Smartdoc.

    "The simplicity of the drag and drop and the simple search options make Smartdoc easy to use for all our employees" SVEN GOFFAUX, CEO

    Smartdoc saves time for both the users and the company. The use of the platform reduces the risk of loss and protects the information. All this in one low-threshold system.

    Lightpoint uses Smartdoc to store just about everything, its logical structure allows us to find everything we want with the least effort. Orders entered by mail are no longer printed but linked to our ERP order record with a simple drag and drop.

    Industry: Wholesale and distribution

    Product and service: Lighting

  • Franki Fondations

    Learn how Franki Foundations uses Smartdoc to digitize their invoices and technical documents.

    Sector: Construction

    Franki Fondations

    Good document management is the best foundation

    The company is a subsidiary of the BESIX Group and specialises in providing foundation solutions. Franki Foundations is the market leader in Belgium. Following a renovation, they saw their archive space halved and urgently needed to find a solution.

    "With this system we can go much further - the possibilities are endless." PETER LAROSSE, PROCESS ANALYSIS & PURCHASE MANAGER

    In recent years, we have been using a tool to process our invoices electronically, but we also have a huge archive of technical documents and soil surveys.

    With Smartdoc, we can digitise them efficiently and also tag them with metadata for quick and easy retrieval. With the predefined templates, masses of documents were stored in no time.

    Industry: construction

    Product and service: foundations

  • Eiffage - Vuylsteke

    They digitized masses of documents and found a structural solution with Smartdoc intelligent document automation.

    Sector: Construction

    Eiffage - Vuylsteke

    Smooth and complete project administration

    The company offers a wide range of construction activities in Flanders. As a class 8 construction company, Eiffage-Vuylsteke has built up an extremely strong reputation. Because in the construction industry there sometimes seems to be as much paperwork as concrete and steel, Smartdoc was rolled out.

    "Smartdoc offers a lot of flexibility, which you don't always have when working with larger companies" PETER PICEU, EIFFAGE-VUYLSTEKE

    Eiffage-Vuylsteke used the configurable templates in the Smartdoc software to design different processes for document management, with a focus on efficiency and traceability.

    The advantage of using Smartdoc lies in the assurance that users will find all relevant documents easily and efficiently when needed. In addition, there is a cost saving effect.

    When a project is completed, all documents are present to prove that the work has been carried out as agreed in the contract. This way, we put a stop to endless discussions, which often only lead to a settlement.

    Industry: Construction

    Products and services: construction

  • Frateur de Pourcq

    How an age-old company automates documents and saves time, but also makes life easier for its employees.

    Sector: Construction

    Frateur de Pourcq

    On the right track

    For more than 130 years, Frateur-de Pourcq has been installing rails for trams, metros, trains and cranes. In 2012, the company decided to prepare itself for the future with Smartdoc.

    "Our users were quickly up to speed with the automated processes," NATHALIE ROTHIER

    Smartdoc was rolled out step by step, starting with the digitisation and automation of the simplest administrative processes. Then the validation and approval processes were automated as much as possible.

    Internally, a number of "champions" were chosen to take charge as main users. In this way, the system was quickly accepted internally. The workflows are much faster and more efficient than before.

    Industry: Construction

    Products and services: Railway construction

This is what our customers say
about us...

Peter Piceu, CFO, Eiffage-Vuylsteke

Smartdoc offers a lot of flexibility, which you don't always have when working with larger companies.

Peter Piceu, CFO, Eiffage-Vuylsteke
Peter Larosse, Process Analysis & Purchase Manager, Franki Foundations

With this system we can go much further – the possibilities are endless.

Peter Larosse, Process Analysis & Purchase Manager, Franki Foundations
Nathalie Rothier, Frateur de Pourq

Our users were quickly up to speed with the automated processes.

Nathalie Rothier, Frateur de Pourq
Emilie Pollie, HR, Dolce La Hulpe

Thanks to Smartdoc, we have all document-related personnel information digitally in one place.

Emilie Pollie, HR, Dolce La Hulpe
Steven De Ridder, ICT Manager, Cookware

Due to the rapid growth of our organisation, our employees had more and more administration to deal with. They see Smartdoc as a welcome extra help, supporting them in their daily work.

Steven De Ridder, ICT Manager, Cookware
Bob Segaert, sales & marketing, Adirack

Before we used Smartdoc, we always had to search for documents in our paper archive. Now we can easily find the information by entering a search in Smartdoc.

Bob Segaert, sales & marketing, Adirack
Pieter Vinck, IT Project Lead, Tekniplex

Tekniplex often has to deal with audit procedures. Smartdoc is the ideal support tool for quickly finding and collecting documents.

Pieter Vinck, IT Project Lead, Tekniplex
Bruno Lahousse, Director, Wij Helpen

As a social secretariat, we handle hundreds of legal documents every day. It is great to work with a partner like Smartdoc who understands and can implement these processes.

Bruno Lahousse, Director, Wij Helpen
Jan Van Goethem, CEO, Ora Liften

Thanks to Smartdoc we were able to digitise and automate our paper processes. This enabled us to grow much faster as an organisation and to guarantee a better customer service.

Jan Van Goethem, CEO, Ora Liften
Sven Goffaux, CEO, LightPoint

The simplicity of the drag and drop and the simple search options make Smartdoc easy to use for all our employees.

Sven Goffaux, CEO, LightPoint

Your transformation to a smart document automation is around
the corner

You can start digitalizing and automating your document
workflow in just a couple of days
  • Analyze

    We analyze your different types of documents and content, and map out all of your workflows

    Typically: 1 - 2 days

  • Implement

    We implement Smartdoc in a matter of days and teach you how to operate it in under 1 hour

    Typically: 3 - 7 days

  • Digitalize

    You can start digitalizing and save lot's of time and money from day one without turning over existing processes

    Go-live!

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